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Piping Kettle Soup Co. · London, Ontario · 5 locations

Email + seasonal campaigns

1,300+ new guests in 4 months

Soup sells best in winter. We built seasonal campaigns and an email program that keep guests coming back all year.

How long it held: 12 Days of Soupmas runs every year and grows the list each time

The team behind Piping Kettle Soup Co. in one of their restaurants
new guests in 4 months
1,300+new guests in 4 months
Valentine's Day return
$4 : $1Valentine's Day return
per sign-up, 12 Days of Soupmas
$0.30per sign-up, 12 Days of Soupmas

The challenge

Like a lot of food businesses, Piping Kettle sees demand drop in warmer months. They wanted guests engaged all year.

  • Sales dip when the weather warms up
  • A small list for direct marketing
  • Holidays and occasions going unused

What we did

  1. 1A Valentine's Day offerA low-priced offer for couples. $4 back for every $1 spent.
  2. 212 Days of SoupmasA yearly holiday campaign that grows the list at $0.30 a sign-up.
  3. 3An email programRegular emails that bring guests back between campaigns.

The results

  • 1,300+ new guests in 4 months
  • $4 back for every $1 spent on the Valentine's Day campaign
  • Campaigns that repeat every year and grow the list each time
“Working with Guest Getter has been the best decision ever. Kyle has such a genuine interest in our business and has made marketing fun. I get so excited when I see the campaigns come together!”
Katie Moskowitz, Owner, Piping Kettle Soup Co.

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